I worked alongside Maverick by Sigma
to plan, design and carry out user tests for Gothenburg University and their brand new website. The work was part of a multi-million dollar project, spanning over several years.
I performed the tests inside the university facilities (Desktop) as well as in the streets of Gothenburg (Mobile).
I collaborated with the visual designers and UX-designers on the Maverick team to quickly grasp the design guidelines they had created. I also worked closely with the product owner at Gothenburg University in order to define the goals of the user testing from their perspective.
One challenge in my performance was the fact that the university organisation consists of so many different parts, as well as target users. Consequently, their new website is HUGE (previously spread across 177 different domains). So I had to ensure that the tests generated data on wether or not all these different users are able to find all the different parts of the website/organisation.
Another challenge was the dual nature of the goals for the testing – I was both to test the design that Maverick had developed, as well as the information architecture and intended function of the website/content.
The tests generated several valuable insights for the continued development of the website. In short, I am very pleased with my contribution.