During my time as a consultant at Telia AB I was in charge of redesigning an old internal tool called the Product Editor. It is used for creating and publishing the various offers that Telia creates each day to sell to both b2b and b2c customers.
This was a particularly interesting and challenging project with a twist. The Product Editor was created 15 years ago as a basic Java applet. Over the years, feature after feature was added whenever a need surfaced, without any product plan or vision.
On top of that, support for Java applets was removed from Java in 2018 and since then the Product Editor has only been supported by one single browser – SeaMonkey.
So, it was basically an extremely complex product made up of a clusterfuck of features that the whole company COMPLETELY depended on in order to sell ANYTHING.
This is broadly what it looked like: